• Location The Odyssey Building, 84 Muthithi Road, Westlands, Nairobi
  • Email info@ict-a.com
  • Your Trusted ICT Solutions Partner
Support

Outsourced ICT user support

ICT Africa offers outsourcing services based on the ITIL (Information Technology Infrastructure Library) framework of best practices. We offer flexible first and second lines of IT helpdesk response whether on-premise or remotely.

Infrastructure

Network Infrastructure

ICT Africa designs and implements complete networking solutions on structured cabling and corporate wireless systems which provides a comprehensive telecommunication infrastructure. This infrastructure serves a wide range of uses including telephony system with IPBX service, LAN infrastructure, video surveillance system, system of access control, security systems and many more.

Security

SECURITY SYSTEMS

Big Brother service, Covid-19 safety checks, PPE Hakikisha, Resource optimization, Critical Assets KPI's, CCTV Audits, Crime prevention and investigation with live feed and stored footage.

Datacenter

Datacenter solutions

We provide mission critical support for key installations in the organization covering virtualization, security and firewalls and enterprise backup. We partner with the leading vendors in this space example Microsoft, VMware, Cisco, Fortinet, Veeam, TrendMicro among others.

Messaging

Bulk SMS and Integration to ERP

Automated Messaging refers to a system that delivers a recorded voice message or text message to multiple phones automatically. This type of system eliminates the waste time manually calling or texting multiple phone numbers one at a time. Deliver timely notifications about pending appointments, arrivals, and more to keep your customers engaged.

Software

Software solutions

Mgeni VMS (visitor management system), Orodha (fully automated checklist solution), Easy Sign (innovative employee time attendance system), Workflow (create automated system flows for processes ensuring integrity, approval and efficiency).