We provide IT audit services for businesses benchmarking their existing IT investments against the industry best practice. Our approach seeks to enable organizations maximize efficiency in protecting investments made in infrastructure, applications and licensing.
Outsourced ICT user support
ICT Africa offers outsourcing services based on the ITIL (Information Technology Infrastructure Library) framework of best practices. We offer flexible first and second lines of IT helpdesk response whether on-premise or remotely.
Network Infrastructure
ICT Africa designs and implements complete networking solutions on structured cabling and corporate wireless systems which provides a comprehensive telecommunication infrastructure. This infrastructure serves a wide range of uses including telephony system with IPBX service, LAN infrastructure, video surveillance system, system of access control, security systems and many more.
SECURITY SYSTEMS
Big Brother service, Covid-19 safety checks, PPE Hakikisha, Resource optimization, Critical Assets KPI's, CCTV Audits, Crime prevention and investigation with live feed and stored footage.
Cloud services for email, collaboration and file sharing
We specialize in mobilizing cloud services for email & collaboration, application deployment, backup services and artificial intelligence across major cloud providers. This is a form of software that is offered as a service (SaaS) where the user gives up control to a third party to manage data offsite.
Datacenter solutions
We provide mission critical support for key installations in the organization covering virtualization, security and firewalls and enterprise backup. We partner with the leading vendors in this space example Microsoft, VMware, Cisco, Fortinet, Veeam, TrendMicro among others.
Bulk SMS and Integration to ERP
Automated Messaging refers to a system that delivers a recorded voice message or text message to multiple phones automatically. This type of system eliminates the waste time manually calling or texting multiple phone numbers one at a time. Deliver timely notifications about pending appointments, arrivals, and more to keep your customers engaged.
Software solutions
Mgeni VMS (visitor management system), Orodha (fully automated checklist solution), Easy Sign (innovative employee time attendance system), Workflow (create automated system flows for processes ensuring integrity, approval and efficiency).